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beduino
10-22-2011, 08:48 AM
Hello

I don't know if this is a problem with more share options or it's result a error in my setup facebook connection ...
But after I upgrade Portal RioFotográfico - página inicial do RioFotográfico (http://www.riofotografico.com.br) to vB 4.1.7 and upgrade more options to last version my #facebook connection [top of header - miniavatar] don't work anymore
The connection works [I 'like' topics and this appears in facebook, and send threads etc] but the connection [miniavatar] don't work
:confused:

You can help me with this?
All the best
joao barroca
aka beduino

BirdOPrey5
10-22-2011, 09:12 AM
Joao,

I went to your forum and I do see your Facebook Connect is not working. I see the button but when I click on it, nothing happens. I have seen other VB 4.1.7 forums with this issue but do not believe it is my mod.

To confirm please go to your Admin CP -> Product Manager, find "More Share Options" and choose "Disable" from the drop down menu. This will temporarily disable my mod and you can see if your Facebook button works again. If it does please let me know and I will check for any differences I see.

If it doesn't work even after disabling my mod the problem is with something else, possibly another mod. In that case please request support on vBulletin.com (https://www.vbulletin.com/forum/forumdisplay.php/153-vBulletin-4-Questions-Problems-and-Troubleshooting) and I or another support staff member will be able to troubleshoot your forum.

Thank You.

FYI this site is running 4.1.7 and the More Share Options Gold mod and Facebook Connect works here:

76

beduino
10-22-2011, 09:56 AM
thank you joe

the problem is with facebook connection - and in fact, with setup facebook app. I'm trying solve this [but I can't find [in vBulletin forum] a how to [to non-tech guys] setup the facebook app ... argh

thank you again

BirdOPrey5
10-22-2011, 09:37 PM
I would look especially close at making sure you have the correct facebook appid and facebook secret entered. In my experience people seem to get those confused or enter wrong data.

You would get them from here: http://www.facebook.com/developers/

The Application ID is usually less than 20 characters whereas the Secret is well more than 20 characters.